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    Detalles del Análisis

    Negocio:Supermercados y Tiendas Jumbo
    Idioma:en

    Perfil del Buyer Persona

    Supermercados y Tiendas Jumbo

    Sofia is a dedicated home manager in a major Colombian city, often balancing family, work, and personal life. She values quality and convenience, always seeking the best products for her family while also being a smart shopper. She is digitally savvy and enjoys an efficient, pleasant shopping experience.

    Demografía

    Edad:30-50 years old
    Género:Female
    Educación:University Degree
    Familia:Married with children
    Ingresos:$90,000
    Ubicación:Urban and suburban areas in major Colombian cities (e.g., Bogotá, Medellín, Cali)

    Profesión

    Rol:Household Manager
    Industria:Domestic Management
    Responsabilidades:
    • Efficiently managing household needs and budget
    • Providing quality meals and products for her family
    • Shopping for groceries and other household items
    • Balancing quality with cost in purchasing decisions

    Psicografía

    Metas y Objetivos

    • Efficiently manage her household and provide quality products for her family
    • Be a smart shopper by balancing quality and cost, utilizing promotions and loyalty programs
    • Enjoy a clean, organized, and pleasant shopping experience

    Valores

    • Quality and reliability in products
    • Convenience and efficiency in shopping
    • Family well-being (fresh, high-quality food)
    • Worldly experiences and trying international products
    • Value for money and smart shopping

    Frustraciones

    • Lack of time due to balancing work, family, and personal life
    • Long checkout lines during shopping trips
    • Difficulty finding all necessary products in one place, especially specialty or imported items

    Comportamiento Online

    Redes Sociales

    • Instagram
    • YouTube

    Fuentes de Información

    • Jumbo app for special offers
    • Jumbo website for promotions and product information
    • Lifestyle and food influencers on social media

    Hábitos de Compra

    • Makes planned weekly or bi-weekly major grocery runs
    • Is an informed consumer who plans purchases but can be influenced by in-store promotions and new product discoveries
    • Actively uses loyalty programs (e.g., Puntos Cencosud) to maximize savings
    • Is digitally literate and comfortable with online shopping for convenience

    Cómo Ayuda la Marca

    Descripción:

    Jumbo helps Sofia by offering a vast range of quality products, from fresh groceries to household items, under one roof, saving her time. Its focus on quality, variety (including international goods), and frequent promotions allows her to provide well for her family and feel like a smart, efficient shopper.

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